Errors accessing Requirements and Test Plan
Question ID: 108156

A couple of users are getting "HP-ALM CLient has stopped working" every time they click in the Requirements and Test Plan modules. They removed a field and changed another one. Other users are fine. The users can login on other workstations and do not get the errors.

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Posted by (Questions: 113, Answers: 8)
Asked on February 1, 2018 1:20 am
Answers (1)
Private answer

Try closing out of the client and removing the TD_80 folder in your temp directory and then logging back in. I have seen the past where files that are stored in the temp direclty are not updated correctly and you are basically working with out of date files.

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Posted by (Questions: 0, Answers: 309)
Answered on February 1, 2018 1:21 am
Thanks that worked both users are able to login now.
( at February 1, 2018 1:22 am)

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