First batch PC graphs are not appearing while executing the test

Question ID: 109439

When we are executing a load test in ALM-PC 12.63, we are not seeing any graphs appear in the test run screen. What could cause this issue?

Marked as spam
Posted by (Questions: 144, Answers: 1)
Asked on April 10, 2020 3:10 pm
Answers (1)
Private answer

There are two reasons why PC graphs are not appearing while executing the test.

Solution one:

This behavior might happen if the port 8086 on the Controller does not allow traffic. Create a rule to allow IP traffic bidirectionally on the Controller and try again.

Please verify port 8086 is open bidirectionally on your host that are being purposed as Controllers.

Solution two:

The ALM server(s) ALM Database, PC server(s), and its components like Controllers, MI Listener & Data Processor machines needs to be aligned on the same time zone with exact time sync, in your ALM-PC 12.63 environment.

Marked as spam
Posted by (Questions: 0, Answers: 152)
Answered on April 10, 2020 3:13 pm