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Answers
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Question
2
votes
2
answers
670
views
asked 7 years ago by
updated 7 years ago by
Hi, ALM components were not loading for one of the end user I support. We are using ie 11 and windows 10, however when we try to connect to the ALM URL, it showing installation failed. please let us know how to fix this issue? Thanks, HomerJ
0
votes
1
answer
992
views
asked 7 years ago by
updated 7 years ago by
when i hit ALM URL, and then click on "Click here to launch the installation", i am getting error poup at the bottom of browser. "The signature of ALM-Platform-Loader.msi is corrupt or invalid" Please help on high priority.
0
votes
1
answer
81
views
asked 7 years ago by
updated 7 years ago by
We have several users that are having an issue after upgrading from ALM 11.52 to 12.50. In their client the ALM/QC application is reduced compared to the the size of the browser window. They are running 1920x1080 resolution and the zoom/DPI is 100%. Does anyone have any suggestions on this? ![alt te...
1
vote
1
answer
24
views
asked 7 years ago by
updated 7 years ago by
Hi, We are trying to find a way to push the clients contents to the individual client's PCs. Is there a way to download the components and do such activity? Thanks in advance for all assistance, HomerJ
0
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1
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38
views
asked 8 years ago by
updated 8 years ago by
We just changed our ALM URL to Https and currently when i ran the Synchroniser Client with option "https" checked, it throws "Unable to connect to the remote server Check your server's availability" error. What is causing this?
0
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1
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27
views
asked 8 years ago by
updated 8 years ago by
Is VWorkspace compatible for using the HP ALM Client?
2
votes
2
answers
5560
views
asked 8 years ago by
updated 8 years ago by
A user is getting the following: Initialization has failed. Contact your system administrator. For details, see the Loader log file. Failure details: Initialization failure. ALM server URL must be in the intranet zone or added to the trusted sites list.
1
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1
answer
31
views
asked 8 years ago by
updated 8 years ago by
We have one of our systems (it is a VM if that matters any) that we are unable to unable to install the desktop client on. We recently updated to ALM 12.20 and this is the only system we are having issue with. When presented with the pop up message that prompts to "click the link to proceed with...
0
votes
1
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23
views
asked 8 years ago by
updated 8 years ago by
Some of my team mates have installed Synchronizer and are getting to know it. They say that the only User Interface for it (Client) is one on the same PC as the HP-synchronizer server. Surely, this can't be correct. Shouldn't we be able to load this client on our local PC's to manage links? There wi...
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