targetFactory Error appears when running TruClient Web on Firefox and NV, generating report

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  • targetFactory Error appears when running TruClient Web on Firefox and NV, generating report
Question ID: 107796
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When running a test with TruClient Web on Firefox and NV, or replaying a TruClient Web script with Firefox in VuGen when the option to generate NV Analytics report is enabled, the following error appears:
following error appears:
TypeError: targetFactory is undefinedundefinedWhile calling handlers in TC.NS:RuleEngine dispatch,

event=[TC_NS.Event type="TC.startTrackingTabEvents" target="[object Object]"], handler=

Function (e) {"use strict";

If (!tabListenerInst) {

initModule();

tabListenerInst = new TabListener();
}

tabListenerInst.track();

} Snapshot Info [MSH undefined 0] [MsgId: MERR-208177]

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Posted by (Questions: 134, Answers: 0)
Asked on July 28, 2017 6:24 pm
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Answers
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Private answer

There is a fix available for LoadRunner, PC host and VuGen standaloneversion 12.53, KM Article KM02857764.

If you have access to the HPE knowledge base you can download the hotfix and apply it on your VuGen machine. If you don't have access HPE knowledge base, open a case with Orasi Support or HPE support to acquire the hotfix.

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Posted by (Questions: 0, Answers: 142)
Answered on July 28, 2017 6:26 pm