We are running HP ALM 12.53 Patch 1 and have attempted to restrict secure access to using just TLS 1.2… not SSL, not TLS 1.0 or 1.1… just TLS 1.2. HPE documentation says this is supported. When we did this in our Dev environment and tested it, the HP ALM client and the HP ALM Upload Excel add-in worked just fine but the HP ALM Business View Excel add-in displays an "Unable to reach ALM server at the specified URL" error when trying to log on. Logging on to the same URL from the HP ALM Upload Excel add-in works just fine. If we revert the server back to TLS 1.0, then the HP ALM Business View Excel add-in works just fine with the same URL. URL for the client is https://hpalm.mgroupnet.com/qcbin/start_a.jsp and for the addins https://hpalm.mgroupnet.com/qcbin.

Thoughts? Is there an issue with the HP ALM Business View Excel add-in and TLS 1.2?

FYI… we are using Business View Microsoft Excel Add-in, Version 12.53 (Patch 1 and later).

Thanks, Brent