Upgrading Autopass to 9.2.1 and getting ”An error occured while trying to manage the selected instance.” message
Question ID:
107114
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I’m trying to update my Autopass license server to 9.2.1 from a previous version. When the installer launches, I get the following error message: "Error while checking for instance An error occured while trying to manage the selected instance."
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Posted by Answers (1)
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Private answer
It look liek there is a problem with your existing AutoPass database Try this: 1. Stop AutoPass License Server service 2. Rename C:ProgramDataHPHP AutoPass License ServerAutoPassLicenseServerdata 3. Install AutoPass 9.2.1. *Note: This update generates new records on history usage, so old records would not be used, and may present problems.* ***(Optional)*** Stop service again ***(Optional, yet not recommended)*** Restore back data folder mentioned on step 2 Marked as spam
 Posted by rich-text (Questions: 2, Answers: 477) Answered on September 27, 2016 2:16 pm
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