My company recently renewed our support with Micro Focus and received a new license due to some changes that we made. The file was uploaded successfully but we now see a message when going to the Licenses tab in Site Admin that says "License type Additional Defects assigned more licenses than 22 tha...

Hello,   We have recently received the following error:  "Server on 'XXX' has entered an unstable state, please contact your site administrator. status=MUTED, label=QC server is muted due to unrecoverable error, cause=null,"  We are unsure what happened as it was running fine.  We changed out DB ove...

I have a few questions regarding ALM license and admin usage. 1. Can you control ADMIN access by domain/by project? 2. Can you designate licenses to only be used by a specific domain/project? For example, if we have 100 licenses, can 25 be allocated for usage in 1 specific domain? 3. Can you designa...

We recently upgraded to our ALM-PC environment to version 12.60. We did also upgrade our servers to Windows Server 2016 and our Oracle database to a supported version for ALM. When we log into Performance center Administration site-> Projects, we do not see any of our projects listed. However, when ...

We are receiving the following error when trying to change the system user, using the System Identity Utility version 12.60. "Problem adding user to group"