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asked 6 years ago by godawgs
updated 6 years ago by David Hall
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We upgraded some of our iOS devices to 11.2.6 and now they won't connect to Mobile Center. Here is some additional information: I tried with one of the iOS devices which is failing to connect. This device loads the agents successfully. But, after loading, does not come online. I do not consider it i...
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
Every time we upgrade our iOS level on our iOS devices, we can no longer use them in Mobile Center as they have too new of an iOS level. Is this still true?
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
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We are having issues with our iOS devices. We added 2 new iOS devices. The developer re-signed the agents to include the 2 new device UDIDs. Now our original 2 iOS devices that were previously connected and signed, no longer work. Nor does iTunes recognize them. However, iTunes recognizes the 2 new ...
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
I have the new License on the Mobile Center 2.70 up and running, I was just going to the Micro Focus site to make sure I have everything I need to update to Mobile Center 2.80. A Mobile Center 2.70 license should work on Mobile Center 2.80 correct?
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
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Please point me to the documentation/justification for requesting iTunes installation for our Mobile Center instance. We installed and set up Mobile Center some time ago and everything was set up and working great; however, after that iTunes was removed from our MC workstation. I had to open a work ...
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183
asked 6 years ago by godawgs
updated 6 years ago by David Hall
The Admin password I set when we installed mobile center has expired. I'm getting error 2912. How do I reset the password? It's been less than a year that we installed mobile center, how often does the password need to be resent for the administrator
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asked 5 years ago by godawgs
updated 5 years ago by David Hall
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We recently purchased Mobile Center so as to test our application on Mobile Devices. Is there a way to report on which devices are being used and by what users?
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asked 5 years ago by godawgs
updated 5 years ago by David Hall
We've recently run into issues connecting to a device through UFT. Attempting to troubleshoot we installed the latest CLI and it looks much different from previous ones and appeared to be missing some of the needed files. We're hoping to get assistance with this connection as we're currently only ab...
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asked 5 years ago by godawgs
updated 5 years ago by David Hall
I have upgraded our Mobile Center server to version 2.80 and are using the following the documentation: https://admhelp.microfocus.com/mobilecenter/en/2.80/Content/AutomaticPackagingService.htm Our JAVA version is : java 11.0.1 2018-10-16 LTS I can create all of the necessary IPA files manually one ...