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540
asked 7 years ago by test4life
updated 7 years ago by josh-yates
In ALM I have had users get the following error "main application process failed to start. Contact your system administrator." I also am unable to log into site admin. error just started. Please advise.
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538
asked 7 years ago by coleslaw
updated 7 years ago by jameslcoleman
I have a test case that I can not perform the undo check out on. When looking at the test case, it says it is locked by a user. The user cannot undo checkout or checkin, as they receive an error. When I try to undo check out, I get the same error - failed to undo checkout. What can I do about this t...
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489
asked 7 years ago by test4life
updated 7 years ago by josh-yates
One of our users is accessing a machine remotely and then trying to run ALM QC. User is getting this error: Initialization has failed. Contact your system administrator after the error it says that it failed to download the setup_a.cab file. Nothing to their knowledge was changed. They did the full ...
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429
asked 8 years ago by jtaylor
updated 8 years ago by josh-yates
Getting this error when running a check host on a lab service machine in ALM lab management: ALM Lab service could not connect to the testing tool for Check host because Failed to perform initialization handshake.
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Hello. I am wanting to run my default tests remote from ALM while logged off of the UFT host machine. Currently, I can run the test cases from ALM in Test Lab if I am logged in to the host machine that I have specified. If I am logged out or disconnected from the UFT host machine, I get the followin...
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asked 5 years ago by coleslaw
updated 5 years ago by jameslcoleman
We have a project in HP ALM which has one set of users with the email address @test.com and another set of users with the email address @testing.com. When I email a defect from HP ALM to @test.com, the email is being sent and received successfully. When I email a defect from HP ALM to @testing.com, ...
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255
asked 5 years ago by jtaylor
updated 5 years ago by josh-yates
Category:
Application Lifecycle Management
I installed the latest synchronizer for 12.60 Patch 1 for use with Jira v7.12.1. I am able to connect to both endpoints but am not able to retrieve schema. Synchronizer passes the initial connection check but it goes a little further and is unable to read the schema ERROR #1- server.link.FAILED_TO_R...
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asked 10 years ago by test4life
updated 10 years ago by josh-yates
In ALM 11.52 we are getting the following error when we try to add tests to a test set: Failed to create configuration instance(s) in testSet We are getting this error for ALL projects in QC, what could be the issue?
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asked 5 years ago by coleslaw
updated 5 years ago by jameslcoleman
Hello. We are receiving the following error message when we try to copy and paste BPT tests in ALM. We used to be able to copy and paste these tests, but now we are unable to do so. Multiple users are able to replicate the issue within the same project. We are still able to copy and paste manual and...