We saw the post about resetting the td password for QC 11.52: http://eyeontesting.com/questions/16458/td-user-password-reset-for-qc-1152.html Are these the same directions for QC/ALM 12.21?

Hello, We have recently upgraded from ALM 11.52 to ALM 12.55 and after the upgrade we have registered the clients and updated all of the Excel add-ins. What the users are finding is that when they go into the dashboard module into the analysis view they are no longer able to generate Excel reports a...