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Question
2
votes
1
answer
23
views
asked 3 years ago by
updated 3 years ago by
Category: DevOps
♥ 2
Hello. I am not exactly sure when the message disappeared, but I believe it occurred after installing UFT Mobile 3.4 sp2 on a new Windows 10 image. We were previously using a Professional license with 8 device connections and upgraded to an Enterprise license with 30 device connections. Shortly afte...
2
votes
1
answer
103
views
asked 3 years ago by
updated 3 years ago by
Category: DevOps
♥ 1
Hello. We are trying to install UFT Mobile Server on a Windows 10 machine, and we receive the following error during the installation process: "The PostgreSQL was already installed on this machine. Please uninstall it first or use it through external DB support" We have tried uninstalling PostgreSQL...
2
votes
2
answers
174
views
asked 3 years ago by
updated 3 years ago by
♥ 1
Hello. Our company is planning to upgrade from IE 11, and go to the new Microsoft Edge Chromium browser. We want to know if ALM Supports this new browser from Microsoft.
2
votes
1
answer
599
views
asked 3 years ago by
updated 3 years ago by
♥ 1
Hello. Our previous support person has left the company, and our users are receiving the error “503 – Problem accessing /qcbin/. Reason: Service Unavailable”. We have tried restarting the ALM service, but that did not resolve the issue. I checked the wrapper logs, and I found the message “Failed to ...
2
votes
1
answer
251
views
asked 3 years ago by
updated 3 years ago by
♥ 1
Hello. I have a user that is experiencing the following message when trying to login to ALM. We have run the ALM Client Cleanup Utility on the machine, but the issue still occurs. I appreciate any information that you can provide.  Initialization has failed. Contact your system administrator. For de...
2
votes
1
answer
87
views
asked 3 years ago by
updated 3 years ago by
♥ 1
Hello. I have been executing BPT tests from UFT, and the test results were saving back to ALM as expected. Recently, I found where its taking a day or more for the run results to show up in ALM. I have checked with some of the other testers, and it appears that I am the only user affected by this is...
2
votes
1
answer
105
views
asked 3 years ago by
updated 3 years ago by
♥ 1
Does the ALM Lab Service Auto Login feature support Windows Server 2019?
2
votes
1
answer
98
views
asked 3 years ago by
updated 3 years ago by
♥ 1
Hello. We have a 'Subject' field in ALM that is displaying values in the lookup list that are only suppose to display for the 'Environment' field. I have check the customization, and it has the correct list selected for the 'Subject' field, so I am not sure what is going on. Have you experienced thi...
2
votes
1
answer
40
views
asked 3 years ago by
updated 3 years ago by
♥ 1
Hello. In Site Administration on the DB Servers tab, there is a field called "DB Administrator Password." Currently, this field is limited to 20 characters. My company is wanting us to increase this password from 20 characters, to 30 characters. Is there a way to increase the length of this field? I...
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