Hello, We are currently on ALM 11 and we have heard that end of life (EOL) is near for this product and would like to know when the official support ends for this product version and what would be the recommended version to upgrade to at this time? Thanks in advance, HomerJ

We just upgraded our ALM site admin (qcsiteadmin_db) from 11.52 to 12.21 then to 12.55. We noticed that out of 1703 ALM LDAP users from current ALM 11.52 production only about 850 users showed up on 12.55 version. why is this? When I migrate and upgrade projects (11.52 to 12.55 with restore, then ve...

Our management has requested some "compelling" reasons to upgrade from QC11 (which is working just fine for us right now) to a newer version like 12.21 or 12.53. Does anyone have a few?

Hello, We are attempting to upgrade our current version of ALM but run the installation it hangs at the security phrase sections and after entering the correct passphrase we never get the next button to become active. We have restored the qcsiteadmin_db DB schema to the new DB server prior to attemp...

We already have HP ALM 11.52 installed in our existing servers and we want to upgrade to 12.55. We are setting up a new application and DB servers and would like to install ALM 12.55 as a new installation. We currently have a license key installed on the old server, ALM11.52. Can we use the same lic...

We have 250 PC hosts and LGs and they are currently version 12.20. WIll they work properly with the ALM and PC 12.60??

Hello, I have a few questions regarding the upgrade from ALM 12.55 process. 1) As of now we are using ALM 12.55 version, for an upgrade to ALM 12.60, do we need to uninstall the previous 12.55 ALM server and install the new version of 12.60/12.61?? 2) Can we directly upgrade to 12.61 or We need to u...

We just did an in-place upgrade of our QC12.55 to 12.60 and many of our projects upgraded just fine (verify/repair/upgrade). We had a few that need to be restored with the DBID file (they were archived/removed prreviously) but were still in the original database location and repository folder as the...

We somehow messed up our LAB_PROJECT and are getting errors relating to it. We DO have the old QC11.52 server and it has the Lab_Project database and repository. Can we just "restore" it like we do for other projects and then do a verify/repair/upgrade?