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Answers
Views
Question
2
votes
1
answer
320
views
We are using AutoPass License Server 9.x and are receiving a 500 Internal Server Error when trying to navigate to the License Usage page. How can we fix this?
2
votes
1
answer
168
views
I'm seeing some conflicting reports. Does AutoPass support Windows Server 2016?
2
votes
1
answer
81
views
Is there a way to track rejected license requests in AutoPass? We're trying to determine who is getting rejected and how many times.
2
votes
1
answer
70
views
It looks like when products send usage data to APLS via APIs consume, release, or cumulative consumption, the oldest data that can be reported to APLS is 72 hours. Can we change this?
2
votes
1
answer
28
views
In Advance Reports, we need to change the value under each date column from Peak/Maximum to Average. How can we do this?
2
votes
1
answer
109
views
We're looking into upgrading our AutoPass 8.3 to 10.9.0. Are there any special steps we need to take since our version is so old?
2
votes
1
answer
423
views
We're using UFT 14.x with AutoPass License Server. How can a license consumption be controlled if a user is idle but still holds a license? In UFT 12.x, restarting the Sentinel service would suffice for this purpose. What is the duration of license being active even if machine is idle? Is there some...
2
votes
1
answer
56
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We are unable to uninstall the AutoPass License Server software from Windows Server 2016. When trying to uninstall from either Control Panel or running C:\\Program Files\\autopass\\apls\\Change AutoPass License Server 10.7.0.exe from a command line, we receive the following errors: ![alt text][1] ![...
2
votes
1
answer
50
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We upgraded to AutoPass 10.7 and it worked fine with our UFT 12.54, but now we have some machines with 14.03 and it doesn't work. Is there some way to fix this??