When trying to add a PC Host in Lab Management, the PC Host is failing to add and the following error message is being displayed "Failed to create process [C:\\Program Files (x86)\\HP\\Performance Center Host\\al_agent\\bin\\alagentservice.exe ] with user [IUSR_METRO] windows error code [183]...

Our security team asking us to update the java version to1.8 in all of the PC machines. I have updated one of my Controllers to Java 1.8; but, now it fails to connect to PC server when I reconfigure the Host in Lab Management. Is there a HPE patch for ALM-PC 12.20 to support Java 1.8

I wanted to see the error snapshot that was captured during the test running in Performance Center. I have installed the HP Snapshot Viewer on my machine that I am viewing the test in PC. When I click to view the camera icon then it is showing a small dialog saying downloading; but, will never show ...

I have created a test scenario in Performance Center 12.20. In the Test Design page, on the Diagnostics tab, I have enabled Web Page Diagnostics to sample 10% of the Vusers. The Test has 4 scripts, created with the Web HTTP/HTML protocol, recorded with the WinINet mode and WinINet play back selected...

How do I check connectivity between the agent and the Controller, when monitoring over a firewall? Using Performance Center 12.20 or LoadRunner 12.02

How do I check connectivity between the agent and the MI Listener, when running the LoadRunner agent as a service ? Using Performance Center 12.20 or LoadRunner 12.02

How do I check that the Firewall service was activated on the agent machine?