Hello,      How does the Site Analysis tab determines the license count? Is it a cumulative count for the day? For example, I may run a report for just today and then it will increase if I run it a little later. Then if I run a weekly report the following day, the previous day will be even a higher ...

Hello All, When an Application Lifecycle Management (ALM) has a license file set that is expired we know we can hide them but there is no way to remove them from the Site Administration interface. How would we go about doing this?   Thanks, HomerJ

As per our QC license usage, we restrict global users from accessing defect only license usage.As part of this we have certain projects that are identified as defect only projects and add only onsite users to defect only group. We run weekly license compliance metrics to ensure that no users from of...

Hello. We noticed that the license usage graph that was once displayed in the Site / Licenses tab is no longer available. We were just using the usage pane on the right side of the Site Licenses page within Octane as recently as April of this year, but it is no longer displaying. We are currently us...

After installing my license in AutoPass License Server, I'm getting a "Products are not registered yet or Licenses for the product are not installed" message in the License Usage page (see attached pic).  What did I do wrong?

Every time we have to restart the AutoPass service, our Lock Code changes.  I'm concerned this will affect current and future licenses.  Any clues as to why this happens and how to fix it?