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3
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1
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21
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asked 11 years ago by ditch-brodie
updated 11 years ago by mrwhite
We have a shared client machine that many users utilize to run the QC client. Lately, a few users have been reporting that when logged into QC via this machine, that attachment files cannot be viewed. They get a File Not Found error. I can log in to the machine as an admin and do not have the issue....
2
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1
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271
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I added some new users to Quality Center yesterday. This is 11.52 version of Quality Center. However, these new users are reporting that they cannot run existing tests in the test lab. For 'select tests' the Run and Run Test buttons are not enabled. They are grayed out. Existing users have n...
3
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1
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69
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asked 11 years ago by coltsfan12
updated 11 years ago by mrwhite
I am having issues getting Sprinter to launch and connect to Quality Center
2
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1
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24
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How to reset site admin login for a specific admin user? I have forgotten my password for my site admin account to one our Quality Center test environment server boxes. I need to get into site admin to test out some scenarios that we will be pushing to our Prod environment very soon. How do I reset ...
3
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1
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27
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asked 11 years ago by ditch-brodie
updated 11 years ago by mrwhite
As the title states, when I attempt to open the Excel add-in to export to Quality Center, excel locks up and only thing I can do at this point is to force close the program. I have tried uninstalling and re-installing the add-in but same results. The add-in is pulled from our server, and is working ...
8
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1
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92
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We have acquired another company that is using still on QC v9.0. Can we upgrade those projects to v11.52 or do we just need to leave it running on the old servers?
4
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1
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563
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asked 11 years ago by coltsfan12
updated 11 years ago by mrwhite
I have a user who when attempting to export some requirements from excel to QC gets the following error. A general error has occurred: The required ALM client files have not been downloaded. To download, go to the Application Lifecycle management login screen. We have tried uninstalling and reinstal...
1
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1
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24
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asked 11 years ago by ditch-brodie
updated 11 years ago by mrwhite
Our old Quality Center server is version 10. Our new one is version 11.52. The QC10 version is Oracle DB based, while the new 11.52 is SQL based. To add we went with a new qcsiteadmin schema for the QC11.52 server. Also adding to the mix is that our users from QC10 are LDAP imported users. We migrat...
2
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1
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24
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We have had some tests go missing in some projects. By missing I mean deleted. I assume this is by mistake most times, and most users will bring it up and say they accidently deleted such and such. This sort of thing does not happen often, but mistakes do happen and with a lot of users, you get more...