We have one of our systems (it is a VM if that matters any) that we are unable to unable to install the desktop client on. We recently updated to ALM 12.20 and this is the only system we are having issue with. When presented with the pop up message that prompts to "click the link to proceed with...

We tried ALM Client Launcher 3.1 back with ALM 12.6.  We had to "prepare" our ALM server for use with client Launcher by zipping up the ALM "Client" files and placing in the "Apps" folder on our ALM server. Client Launcher 4.0 User Guide does not say we need to do this, is that right? How does it ge...

When trying to register my ALM Client from the ... \ qcbin "Tools" page in ALM 16.01, I now see 32 and 64-bit options to run it. What is the difference? I know my OS (Windows) is 64-bit, so why would I need to install one or the other?