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We recently upgraded both our ALM and Sprinter to version 12.20. When I try logging into one of projects, the error message "The version of extension 'SPRINTER_EXTENSION' is '12.00', while the version installed on the server is '12.20"' displays. The problem is, ten of our projects were upgr...
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Hello, We are trying to clean up our instance of HP ALM and we see that there are several siteadmin_db schemas within our DB (we assume from old attempted upgrades and testing) and would like to know how to find out the active siteadmin_db schema and is it safe to get rid of the other not being used...
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asked 6 years ago by The Danny
updated 6 years ago by Captain Mercury
I am able to retrieve (all?/most) other attachments with no issue, but anything containing plus sign I cannot. Specific example: "Summary" : "ScriptX+DataYProblem Screens.doc", "parent-id" : "21257", "parent-type" : "defect", "ref-type" : "...
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asked 7 years ago by test4life
updated 7 years ago by josh-yates
One of our users is accessing a machine remotely and then trying to run ALM QC. User is getting this error: Initialization has failed. Contact your system administrator after the error it says that it failed to download the setup_a.cab file. Nothing to their knowledge was changed. They did the full ...
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asked 7 years ago by jtaylor
updated 7 years ago by josh-yates
When running UFT scripts on remote machine through Quality Center I am getting "Access is Denied" message, what could be causing this error?
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477
asked 8 years ago by scruffy
updated 8 years ago by josh-yates
Unable to run UFT test from ALM on Windows 10 machine. Getting The RPC server is unavailable
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asked 6 years ago by buffalo-bill
updated 6 years ago by pt-barnum
We just tried changing our password for the "td" user in SQL-Server first, now nothing works -- service does not start. What to do?
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asked 3 years ago by homerj
updated 3 years ago by homerj
Category:
Application Lifecycle Management
Hello, We are getting the following issue when installing on Windows Server 2019 (which it says is supported): When trying to install ALM server on Windows Server 2019, installation failed during launching the installer with the exception below... Flexeraaw_$aaa: Windows DLL failed to load at Flex...
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Hello, I would like to know how I can create list of the inactive/ active user accounts within ALM/QC? I can see the users within the SITE ADMIN Site Users tab, but we have lots of users and when I look at the users list within the projects within the Site Admin I don't see all the users. How can I ...