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asked 9 years ago by coltsfan12
updated 9 years ago by mrwhite
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When attempting to login to ALM, Sprinter is throwing us a "Failed to connect to HP ALM" message. This is occurring for all users since we have upgraded to ALM 12.20 in our test environment.
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asked 9 years ago by ditch-brodie
updated 9 years ago by mrwhite
In Sprinter 12.01, I have noticed if I hit pause during test recording of design steps, the application essentially is frozen at this point. You can't save or progress your work, and requires termination through task manager.
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asked 9 years ago by ditch-brodie
updated 9 years ago by mrwhite
Where are the attachments during the Step captures stored for ALM that come from a saved Sprinter run? If you open the Test Case in ALM I can see the steps but I do not see the attachments. Is this only view-able during Sprinter Playback? This is on Sprinter 12.01 and ALM 11.52.
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When I start Sprinter, it gets to the "Loading HP ALM file ##/##" stage and hangs there. I have closed using task manager and restarted Sprinter several times, but it continues to hang in this same spot. How can I resolve this issue?
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We are getting this message in QC10: Isn't Sprinter a new tool for ALM/QC11? Why does our QC10 project all of a sudden complain about it? Message we are getting: Failed to Connect Project; Failed to connect user 'alex_qc' to project ProjectX in domain DEFAULT; 'SPRINTER_EXTENSION' extension is not i...
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Is it possible for LeanFT to be installed on the same machine as Sprinter?
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asked 9 years ago by coltsfan12
updated 9 years ago by mrwhite
We recently upgraded our ALM to 12.50 and now we can't connect to Sprinter. Does Sprinter require an upgrade as well?
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asked 9 years ago by ditch-brodie
updated 9 years ago by mrwhite
When running Sprinter 12.50 tests in Chrome, we noticed that the Scanners (for spelling and other items) do not run. Is this correct?
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asked 9 years ago by ditch-brodie
updated 9 years ago by mrwhite
When attempting to record a test in Sprinter, by clicking on the Steps Capture have some users getting an error: A communication error has occurred: Could not initialize power mode. What can we do to correct? Several users are reporting this. Sprinter was just recently installed for the reported use...