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asked 7 years ago by coleslaw
updated 7 years ago by jameslcoleman
Per the release notes on HPE, it states that ALM Synchronizer doesn't support TFS 2017. They mention a workaround for TFS 2017 for the 12.55 release, but I am unable to find any documentation for the workaround, or what I need to do to enable synchronization between my environments. Can you help...
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In our test environment we disabled protocols SSL 2, SSL 3, TLS 1.0 and TLS 1.1 at the network level. Now we allow only TLS 1.2. Our JIRA and HP QC were still accessible but the ALM synchronizer (12.50) was no longer able to connect. What can we do about HP-synchronizer?
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asked 6 years ago by soapy-smith
updated 6 years ago by pt-barnum
In our QC project, Target Cycle has been added to new requirement "User Story". Target Cycle is set to "Required" and is visible in QC GUI. HP Synchronizer does not show Target Cycle. We've refreshed the Schema but no luck. Target Release is available, though.
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asked 6 years ago by jtaylor
updated 6 years ago by josh-yates
We are trying to configure ALM Octane Synchronizer for Octane 12.55.8 Currently we are stuck at the step to create the site admin api key and secret. When we run the generateadminapikey.sh command we are getting a 500 error. We are sure that we are using the correct username and password and have tr...
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asked 6 years ago by soapy-smith
updated 6 years ago by santoshi
WE are trying to use the JIRA adapter from HPE to make a QC-JIRA defect link, but on the endpoint 2 part of the link definition, we cannot see JIRA in the list, but do see TFS, ClearQuest, etc. How to enable JIRA in the list? Do we need to install something?
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asked 6 years ago by buffalo-bill
updated 6 years ago by santoshi
We have a setup of HPE-Synchronizer 12.53 SP1 and were working happily with the HP built-in JIRA Adapter to connect and sync with defects/issues in JIRA Cloud (hosted by Atlassian). It was working fine for quite some time (over a year) and just the other day, after creating a new link, it would not ...
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asked 6 years ago by coleslaw
updated 6 years ago by jameslcoleman
Hello. I am wanting to find out the following, in regards to the Salesforce Agile Accelerator application. Can you advise if Synchronizer currently supports Salesforce Agile Accelerator? If not, do you know if the support for the Salesforce Agile Accelerator will be included in any of the future rel...
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asked 6 years ago by jtaylor
updated 6 years ago by josh-yates
We are getting the below error when trying to view the sync error report from the ALM Synchronizer 12.53 Sync Pack 2. I can only view the error log from inside the Sync Client, but if I try to download it we get: HPE ALM Synchronizer Unable to open log file. The log file may have been deleted or cor...
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asked 6 years ago by miraclefren2
updated 6 years ago by josh-yates
Hi, Im in a process of integrating /syncing ALM Octane 12.55.17 with ALM 12.53 Patch 1 in Linux server. ALM Octane and ALM.net are in two different servers. ALM.net license has been shared in between ALM Octane and ALM.net. I was looking at the documentation available at MF page but, I do not get cl...