I'm prepping for a software upgrade engagement for our on-site ALM installation. Unfortunately, I don't have the original Database Administrator's password. A few questions: Are the original Database Administrator credentials needed for the upgrade? If yes, is it possible to change the password usin...

We decided to upgrade our ConnectAll from 2.9.7 directly to 2.9.11.  We know that in 2.9.8, they introduced a NEW "connections" feature where the connections to say JIRA to QC are stored at a "higher" level and referenced from the various links that use them -- making it easier to change URL's or pa...

I'm trying to perform an in-place upgrade of AutoPass License Server from v9.3.4 to v10.9.0, but I'm running into errors when trying to uninstall and reinstall the product.  Any help?

We have been warned by our systems guys that the organization wants to upgrade the version of JAVA on our ALM 15 server.  Will this cause any problems with how ALM works?

We are currently using ALM Octane 12.60 CP11 and we are trying to understand the new Octane "Flexible upgrade paths" Can you help me understand how these work if we wanted to use the Long Term path and not have to hit every single small build in between?

Hello,   We have an active support contract for UFT and have upgraded to the latest version.  We would now like to upgrade our ALM to the latest version but we are unable to find a place to download it.  We have tried our support partners downloads section and it is not there (in fact all of the ALM...