We are getting an error in the final phase of the installation stating that there are extra columns in the site admin schema. I know how to specify an exception file for a project, but where can I do this for the site admin?

Steps: - Select a block of text in OneNote. - Copy to clipboard Paste in Quality - Center (defect description field or actual box of manual runner) Expected result: text is pasted in Quality Center. Actual result: nothing happens. Workaround: copy paste to and from notepad.

Our IT staff is trying to ensure that our users have permissions for the installation. Does anyone know what directories this installs to?

Every now and again we get a test set that has too many steps or a corrupted step and is not able to be viewed or deleted in the application. We have previously been having our DBA remove these. Is there a way to remove these test sets using API in order to avoid DBA involvement?

Our current version is 12.20.18 (Patch 1) and need to get to patch 2 for office 365 support. I see there is now a 12.21 with patch 2. what is my process to get there? Is it just install patch 2 12.21?

I need to change the System Filed "Test Type" to Automated in test case, how can I modify the field in system level?

How can I point Quality Center to a new database server? My DBA had to move Oracle to a new server. How can I point QC to the new oracle server if I can not log into the site admin tool?

We have several hundred users listed in site admin, but only about 75 are actively being used. Many of the others are offshore contractors that are no longer employed by us. I'd like to remove these obsolete users that are no longer in our system, are there any issues with deleting users in QC?