When I try to run the ALM Client Uninstaller Tool on our Windows Server 2008 R2 server machine, I receive an error that .NET Framework 3.5 cannot be installed. Any help?

A couple of users are getting "HP-ALM CLient has stopped working" every time they click in the Requirements and Test Plan modules. They removed a field and changed another one. Other users are fine. The users can login on other workstations and do not get the errors.

Hello, We are having an issue when attempting to install the ALM 12.55 client application onto the client systems. During the install operation it fails with the following error: "Windows has found a problem with this file. Name: ALM-Platform-Loader.12.5x.cab Publisher: Unknown Publisher" Is...

Hello, We currently are using Virtual Desktops (VDI) and recently the IT department has added a new policy has required by our executive team. This new policy has removed non-essential users from having Local Admin rights on their individual vdi's . This change has negatively impacted those user...

One of our users is getting the "Main application process failed to start. Contact your system administrator." error on a machine that had been working fine for years prior. Browser is IE 11. I have tried the following: 1. ALM Client Clean up tool - Extended cleanup option selected 2. Browse...

We have 1 user getting HTTP ERROR 403 after entering their login credentials and clicking AUTHENTICATE. So, the client is loaded and he can enter into the login/password fields, but as soon as he clicks Authenticate, he is thrown an error screen. Please see attached. I can login with his credentials...

When Emails are sent by ALM the URL is wrong Question:We have a custom URL "https://server.doman.com/qcbin". When update emails are sent to us the URL is incorrect in the email. Is there anyway to update the URL that gets sent in the email. See error below. It fails because of the port number. How d...