Hi, We are currently running ALM 12.55 in our production environment and test ALM 12.60 in our test environment prior to upgrading. During our testing we are unable to install the ALM explorer for both versions on a single machine. The product codes for them are the same and not allowing the install...

Hi, We are having an issue in ALM 12.55 where some users have put an apostrophe in the name within a field and although allowed, when attempting to filter on that field and error is generated, The error states" an invalid character exists." We know what the issue is, so is this supposed to b...

Hello, We have just installed ALM version 12.55 and would like to know the best practice for patch installation on this version. I see there are four (4) patches available, so would it be best to: a. Install Patch 4 or b. Start with Patch 1 and install each patch in turn through patch 4. Also when t...

Hello, We have uses that have recently gotten new computers with Windows 10 preinstalled (we are using ALM 12.55 and it is supposedly certified for Windows 10). These users log into the client for ALM and are able to be within ALM for several minutes and then they are disconnected and bumped out to ...

Hello, We are receiving the following issue creating cross-project graphs, the Module Access in the linked projects is not validated. We are running ALM 12.55 patch 2 and having this issue. Is there a resolution for this? Thanks, HomerJ

Hello,   We had an issue with the starting the services in ALM.  We are using ALM 12.55 and this issue occurred.  We have a test instance of 12.60 and the same issue is occurring is this a known bug and issue in the latest versions?   thanks, HomerJ