We are using UFT 14.02 and AutoPass License Server 9.3.1 and need to control license consumption for idle users that still have a license checked out. Is there a timeout for license release on idle machines? Is there a way to disconnect and idle user manually?

Our workers forget to close UFT. Is it possible to set an idle timeout from the license server to release an idle UFT client's concurrent license token back to the license server?

We received a new license, but it needs to replace what we already have instead of adding what's already there. How do I remove a LoadRunner v11.5x+ license from my controller?

How to I obtain my LoadRunner v12.6x Community Edition License? My controller does NOT have Internet access.

I recently upgraded HP AutoPass License Server in our development environment from version 9.0 to version 10.5.1. I followed the Same Host Upgrade instructions, backing up the data folder, uninstalling 9.0, installing 10.5.1, and copying the appropriate backed-up data folder items to the new data fo...

I am having trouble importing my SiteScope 11 license. It imports sucessfully, but when I restart SiteScope service, it then tells me I don't have enough points. When I go back to preferences after the service restart, it says there is no valid license intalled. The license has been generated on Web...

We get the error above when logging in. What is funny is we don't have any BPT licenses. We are using ALM SaaS if that makes a difference.

How do I find my UFT 12.5x/14.x machine code (required for seat license)?