We just downloaded ALM11.52, installed it on Windows2012 server R2 (standard), and after it finished installing the "platform", and tried to launch the configuration Wizard, we are getting an unexpected "Installer can't run on Windows NT" error. This server is a Windows 2012 Server R...

Hi, We have recently upgraded from QC 10 to ALM 11.52. We are having the issue where when an error occurs the error never gives any information about what is happening. Prior to the upgrade, when an error occurred we were able to see details about the error and aide us in our trouble shooting effort...

Hello, We are planning to upgrade our current version of HP's ALM/ QC to one of the newer supported versions, either ALM 12.01 or ALM 11.52. We would rather not have upgrade our server version, which is currently Windows 2003, and still use it. With Microsoft recently sunsetting this version do eith...

Hello, We are unable to run our QC scripts to update the Test Lab run status, as the script when run throws the error: "ActiveX component can't create object". We were and still able to run the scripts in 32bit OS machines, but since upgrading users to a 64 bit OS machine, the script throws ...

Hello, We have recently had some of our client images take on a new update from Microsoft that is affecting the implementation we have of TLS1.0 and attempting to utilize and prioritize TLS1.2 as the used method of SSL. Does ALM 11.52 support TLS1.2 as we couldn't find anything that suggests it does...

Hello, I was wondering how I could uninstall or install options after the initial installation of ALM/ QC is completed, as I would rather not have to uninstall everything completely and restart from step one, as we are patched and everything is running correctly? Thanks for the help, Homer

Hi, I am receiving the following pop up error: Validation of step "Database Server" timed out. By continuing, you confirm that the some of the features will not function correctly" When trying to install my ALM 11.0 instance. I have checked and the DB server is running and we have the ac...

Hello, I am getting an initialization error while trying to launch the client from the browser. Please offer some guidance in resolving this issue. ![alt text][1] [1]: /storage/temp/216-screen+shot+2014-10-21+at+3.54.48+pm.png Thanks.

I am unable to create new project from a copy of existing project and getting error "Failed to create project" and "Failed to set project properties. the migrated/upgraded projects work fine, but we need to create new projects after this migration.