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Hi, We have an issue with finding out the qcadmin user account and password - we don't know what these are since the prior Admin is gone and trained no replacement. What options do we have not knowing this information and needing it for future use? Thanks, HomerJ
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asked 6 years ago by soapy-smith
updated 6 years ago by pt-barnum
We have an issue where we cannot connect to one of our projects in QC. We were working fine with all of our active projects just yesterday. Now, today, we have one project (databases are in Oracle) that people cannot login to. We see this error in the SA Log: Failed to reload the instance of the ena...
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asked 6 years ago by coleslaw
updated 6 years ago by jameslcoleman
I am trying to connect to the ALM DB and I am not finding the username and password to be working! I also found that when I try to ping the database from Site Admin, it fails as well. How can I get that info or change that info?
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asked 6 years ago by buffalo-bill
updated 6 years ago by pt-barnum
We just tried changing our password for the "td" user in SQL-Server first, now nothing works -- service does not start. What to do?
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We saw the post about resetting the td password for QC 11.52: http://eyeontesting.com/questions/16458/td-user-password-reset-for-qc-1152.html Are these the same directions for QC/ALM 12.21?
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
The Admin password I set when we installed mobile center has expired. I'm getting error 2912. How do I reset the password? It's been less than a year that we installed mobile center, how often does the password need to be resent for the administrator
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asked 6 years ago by godawgs
updated 6 years ago by David Hall
I have a "perpetual license" for Mobile Center. But, now we see the error message as "Your Mobile Center Password expires in 18 days". This should not happen as we are using LDAP for our password authentication.
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After installing patch1 in QC dev environment, we are unable to open few projects. Other ones open just fine.
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After installing patch1 in QC dev environment, we are unable to open few projects. We see 2 repeating Messages in the QC log: =============================================== Can't create a new database connection for url 'jdbc:mercury:oracle://myORA.alm.myServer.com:3101;servicename=hpqcpdev.alm.myS...