Hello All, We seem to be having an issue where the LDAP times out during periods of inactivity. What we are discovering is that we are using a VIP LDAP load balancer and over night or the weekend where the ALM services aren't being used the LDAP seems to time out. Restarting the server fixes the iss...

Hi, We would like to change the user login name in ALM for all users (about 1000 users). currently our format is lastname_firstname and we want to change it to the network id used within our LDAP configuration. We have not found any option to do that. Our request is : 1) All user names should be cha...

Is there a way to reference FULL_NAME information from qcsiteadmin_db.td.users from a business view? We have a need to provide a person's full name in addition to the user name that is used throughout HP ALM for BG_RESPOSIBLE, BG_DETECTED_BY, TS_RESPONSIBLE, etc. The USERS table in each project has ...

We are using ALM-PC 12.01 with Windows 2012 Server R2. We are trying to add a new LDAP user and the new user is not getting authenticated. When adding the new LDAP user we are receiving an authorization error. Any thoughts on how to resolve this issue?  

Hello All,     We would like to implement LDAP authentication in ALM but we are currently using multiple LDAP servers within our company's IT infrastructure. Does ALM support a multi-server LDAP environment? If so, please share the parameters for setting this up this configuration. Thanks, HomerJ

When trying to login to HP ALM all users receive the following error(image attached).This is causing a total loss of service. Error says:  "Failed to Login. Please contact system administrator for help.  Description:  Authentication failed.  Verify your user name and password." Site admin is also gi...

Hello, We've noticed that the ALM QC  LDAP isn't validating new passwords as users still use their (old) password to successfully login, Take note that there is a high probability that the issue may lie with with the LDAP connection itself. Is this expected? Where can we start to look to figure this...

In our Quality Center 12.6, LDAP setting is set to "Use default values for" "Active Directory". But now I would like to add some new users that authenticated locally by QC. Can this be done?

We are trying to setup ALM Octane to use ldaps authentication and when we try and start the service we are getting the following error when we look in the wrapper.log file, what could be causing? 2021/01/11 17:16:27 | Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorEx...