Hello, As the title states, can we use any other version of JAVA than the prerequisites in the guided for JAVA 8 state? We would like to use the most current version of 11 if we can when we install or next version of ALM this fall. Thanks for the assistance. HomerJ

Hello,   Microsoft has annopunced the intention to sunset Internet Explorer in June 2022. When this happens, will ALM run on MS Edge? I tried it earlier today and received a message within the browser stating "you are using an unsupported browser. ALM Desktop Client supports Microsoft Internet Explo...

Hello All,   We are planning to move to the Google Cloud Platform. We want to know if Cloud SQL is supported for the ALM product line? Our management is wanting to schedule a call to with our support personnel to discuss the possibilities, issues, support, and concern around configuring Cloud SQL fo...

Hello,   Not able Generate any report such as "Requirements with Traceability" Throwing Error "Report Generation Task Failed with the following error" Failed to create file "F:... (location information removed for privacy concerns)” Report generation task (Id: 19358) failed with the following e...

Hello,   WE are having the following issue for several users. "Unable to connect to ALM server" error appears while connecting to the server from excel add-in when attempting to import test cases.We have tried uninstalling and installing the add-in and registering the client and the connectivity add...

Hello,   We have moved all the associated ALM specific and project schemas from the original ALM DB instance and relocated them to the new instance.  When we restarted the services, removed the projects,  edited the dbid.xml files from those projects and then restored the projects all came up and is...

Hello, Defect Comments are now displaying name/Date/ M/d/yyyy when we enter a new comment.Is this a known defect in the release? We just upgraded to ALM 15.5.1 and dont believe we added it in anyway through our customized workflow as we haven't changed it but don't recall it being there in our previ...

Hello,   We have upgraded from ALM 12.53 to ALM 15.5.1 and I am trying to create a new test case or edit an existing one.Within my Test Planning Details area I can no longer see my Test Planning Status field nor the test Type field or some others fields that I have a VB script for. We are using cust...

Hello, We just upgraded to ALM 15.5.1 and noticed that you cannot save Dashboards as PDF's anymore as was previously available in ALM 12.55.Is this something new and JPEG or CNG the only available formats now for saving Dashboards?   Thanks, HomerJ