Hello, We recently had a password change on the authorized LDAP user for our LDAP authentication from HP ALM. Since then no one can log into the system. We receive an error about "Unable to authorize to the LDAP system, please contact the administrator for further assistance." We know it is ...

Hello, We are seeing the following in our error log as it relates to LDAP authentication: .LDAPException: error result (49); 80090308: LdapErr: DSID-0C0903A8 . Any clarification on what is happening in the system would be greatly appreciated, Thanks, HomerJ

Hello, Is there a way to have the site admin as non-LDAPuser while keeping all other users as LDAP? It seems odd because I can select LDAP for individual users but I can't select it for the original site admin user? Thanks, HomerJ

Hello, We are having an LDP Authentication issue upon login. The main siteadmin for our HP ALM instance recently left and the IT department removed the account from our corporate network system. Since then we have had issue logging into the system. The credentials used were theirs to go into the sys...

Hello, We're getting LDAP errors in or system recently and are wondering if it is due to a configuration or if it is due to an error on the LDAP system. We recently added a domain to our LDAP system and when we added it due to the limitations of availability because of EU standards we have had to li...

Hello, We are wanting to create a user profile/service account without having it authenticate through our current Domain Authentication process for our Service Desk to be able to access ALM. Is this even possible & how would we accomplish this if possible? Thanks, Homer

Hello All, We seem to be having an issue where the LDAP times out during periods of inactivity. What we are discovering is that we are using a VIP LDAP load balancer and over night or the weekend where the ALM services aren't being used the LDAP seems to time out. Restarting the server fixes the iss...