Our users are receiving the following error message when updating the Defect Status field: "You do not have the required permissions to execute this action." We are using QC v11 Patch 9. Please help. Any ideas?

Hello. Is there a way for us to report the metric of how many defects per day are in failed, retest, or reopened status? We are wanting to report the trend of the number defects in these 2 statuses.

Hello. When we rerun a failed script that has defect linked to it, the automail that is received is not in the correct format. Instead of the text that should be displayed in the body of the email, it contains HTML tags. We are currently using ALM v12.55.473, and we also have the 'MAIL_FORMAT...

We have a lot of 3rd party team /off-shore members that don't have VPN access to see the defects in ALM. We would like to have an easy way to share the defect list with them. If they can make updates that sync back to ALM, that would be good. If they can't, its sufficient that they can view the list...

Currently we have automail set up in QC, however there are certain conditions that we sometimes need an email to be sent to a user(other than the assigned to or detected by users), or a particular group when the status of a defect changes . Is there a way to do this through defect workflow?

When we link a defect to a test instance in the Test Set of the Test Lab Module, it links that defect to ALL of the tests in the test set. OR, if you link a defect to a test in the Test Plan Module, it links the defect to all the tests that are in the same test set. This issue is happening in all pr...

Hello, I was wondering how I could reset the Bug counter within our ALM/QC applications. We were using it for testing, now as testing is completed we would like to delete everything used in testing, reset the counters, and start from new. Is this possible? Thanks for your help.