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Answers
Views
Question
2
votes
2
answers
674
views
asked 7 years ago by
updated 7 years ago by
Hi, ALM components were not loading for one of the end user I support. We are using ie 11 and windows 10, however when we try to connect to the ALM URL, it showing installation failed. please let us know how to fix this issue? Thanks, HomerJ
2
votes
2
answers
5574
views
asked 8 years ago by
updated 8 years ago by
A user is getting the following: Initialization has failed. Contact your system administrator. For details, see the Loader log file. Failure details: Initialization failure. ALM server URL must be in the intranet zone or added to the trusted sites list.
2
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1
answer
53
views
asked 1 year ago by
updated 1 year ago by
We cannot upgrade for a few months, but have many users who cannot (or will not) install Office 32-bit as required by older ALM versions (16.0 and below).  When we try to use Excel Add-in with Excel 64-bit, it throws errors.  Can we "dupe" something to make it work anyway?
2
votes
1
answer
255
views
asked 12 years ago by
updated 12 years ago by
I received an error within the log of using the HP QC/ALM Client Uninstall Tool. I'm still unable to access my QC Client after installing the latest server patch. Is there a way I can manually get rid of the client components to start fresh?
2
votes
5
answers
149
views
asked 12 years ago by
updated 9 years ago by
One of my ALM client users is having an issue trying to access ALM. All other users have no issue. Exact error message: HP ALM Client has encountered a problem and needs to close. Run time Error 217 at 090CEF3. Failed initializing qc 9 adaptors I have tried the ALM Uninstaller client tool, deleted c...
2
votes
2
answers
264
views
asked 11 years ago by
updated 9 years ago by
We just patched our QC11 server to patch #16 from #9. Now, we have a few users unable to login to QC and are getting this message: "OTA version is not compatible with the Application Lifecycle Management server. http://myqcserver:8080/qcbin/wcomsrv.dll. OTA version: 11. OTA build number 7274. Se...
2
votes
1
answer
374
views
asked 12 years ago by
updated 12 years ago by
I have a user trying to load the QC Client on their machine, but they're receiving the following: Following client components were not downloaded successfully: 1 . ExtensibilityAPI.dll : [Error 2] The system cannot find the file specified. Failed to open file for writing ...etc and bunch more like i...
2
votes
3
answers
382
views
asked 12 years ago by
updated 7 years ago by
One of our users is getting this error when trying to load ALM11 client (IE): Following client components were not downloaded successfully: 1 . CLoader::CheckFileSize : (Error 3) The system cannot find the path specified. Failed opening file C:\\Windows\\system32\\%AppData%\\HP\\ALM-Client\\. 2 . CL...
2
votes
1
answer
289
views
asked 9 years ago by
updated 9 years ago by
Client Certificate files .jks which are given by developers and used for soapui are not accepted by UFT, until converted to .pfx . Does anybody know how to change them?
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