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Hello, We have an instance of ALM 12.55 running on Windows Server 2016 and MS SQL 2012 DB. We are experiencing an issue since we upgraded from ALM 12.21 to ALM 12.55 where we are seeing duplicate test instance names in the test details and the manual runner. We have never experienced this before in ...
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Hi, We are currently running ALM 12.55 in our production environment and test ALM 12.60 in our test environment prior to upgrading. During our testing we are unable to install the ALM explorer for both versions on a single machine. The product codes for them are the same and not allowing the install...
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Hi, Does any version of ALM support Java 11 as of yet? Thanks, HomerJ
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Hi, We are having an issue in ALM 12.55 where some users have put an apostrophe in the name within a field and although allowed, when attempting to filter on that field and error is generated, The error states" an invalid character exists." We know what the issue is, so is this supposed to b...
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Hello, After our upgrade IO have noticed that the notification alerts indicator is not being triggered and I am not receiving an email after the defect has been marked as fixed in the system. To test the issue, I ran a test case which failed and I created a defect. when I look at the test lab> execu...
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Hello, We have just installed ALM version 12.55 and would like to know the best practice for patch installation on this version. I see there are four (4) patches available, so would it be best to: a. Install Patch 4 or b. Start with Patch 1 and install each patch in turn through patch 4. Also when t...
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Hello, I wanted to find out what the Version 8 requirements behind the Java release for version 12.6x are? We have frequent scanning of our systems for security issues and the release that was installed on the system when we installed ALM version 12.60 is version Java 1.8.101 - Which the Security ce...
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Good afternoon, Our team was reviewing QC logs and noticed that there are several warning within the log files being logged whenever users are logging into QC. It states the following: "CMiscLogic.getLicences(297) hot-fix applied" What is this and can you help me understand what hot fix i...
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Hello, We have recently upgraded our ALM installation to version 12.60 and were previously at version 12.53. We have an older project that we would like to restore into the new version and when we imported the .qcp file into the current version we are receiving an error of the following: "unsupp...