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Hello, We are receiving the following issue creating cross-project graphs, the Module Access in the linked projects is not validated. We are running ALM 12.55 patch 2 and having this issue. Is there a resolution for this? Thanks, HomerJ
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HI, We are having an issue after our upgrade where we are seeing connectivity errors and getting responses from the system such as "User is not associated with any projects, Please associate the user with a project and try again." even though the user is within several projects and we have v...
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Hello, Is thee a document that exists that details the various deployment mode for ALM so we can better understand and determine which mode may meet our needs better? Thanks, HomerJ
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Is there a way to change the Tab order in the details screen to move from field to field for the various modules? Currently when in a details page such as Test Plan pressing the tab key moves right, I want a command to move down instead of across and I have not found a way to do this.
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Hello, We are getting an http error 503 service unavailable when trying to access our ALM application. Is there something that we should check? thanks in advance, HomerJ
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Hello, I have installed the add-in for ALM for my Excel 365 and I don't see it anywhere, nor can I access ALM with Excel. What should I do to correct this issue? Thanks, HomerJ
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Hello, I am getting the following when attempting to generate a a report in excel: "Error OnConnection: Object reference not set to an instance of an object" After I click the "Generate" button to generate a report in Excel, the option to choose the er opens and then the error above ...
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Hi, We are find the following issue when attempting,to compare baselines to libraries within our ALM application. When we are attempting to compare a library to a baseline, the task fails.An error occurs stating that: "Violation of PRIMARY KEY constraint 'HIST_CROS_REF_PK'. Cannot insert duplica...
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Hello, We are running ALM 12.20 and having an issue getting a connection to the DB at peak times. After changing the maximum number of database connections in the SA_MAX_DB_HANDLERS site parameter as recommended on another site the issue is resolved. The problem is that this value gets resets within...