Hello,   I have a few users that one can't see the comment snd entities fully within the test module and another that can't see requirements entered by after entry. I made a test user account and gave the same access and permissions, but I can see the entities correctly and can't reproduce the issue...

Hello,   Emails from ALM 11.52 used to be delivered as usual until recently we changed the MS Exchange server.  It was upgraded from Exchange 2010 SP3 to Exchange 2016 Enterprise Edition (Version 15.1, Build 1591.10).  Now after this upgrade is completed, many of the notifications are treated as sus...

Hello,      How does the Site Analysis tab determines the license count? Is it a cumulative count for the day? For example, I may run a report for just today and then it will increase if I run it a little later. Then if I run a weekly report the following day, the previous day will be even a higher ...

Hello,        I have created Custom Date field in Defects module. To export all defects, we have written a simple query in AnalysisView and exported all defects. In the exported file, date format is different(yyyy-mm-dd) for custom field where a system field DetectedOnDate is in dd/mm/yyyy format. I...

Hello All,   Effective January 1st 2021, Adobe will be retiring the Adobe Flash Player and there will be no security patches after this date. By default browsers will block flash content entirely and therefore applications that use flash may no longer work. Does QC/ALM use Adobe Flash? Thanks, Homer...

Hello All,     We would like to implement LDAP authentication in ALM but we are currently using multiple LDAP servers within our company's IT infrastructure. Does ALM support a multi-server LDAP environment? If so, please share the parameters for setting this up this configuration. Thanks, HomerJ

Hello All, When an Application Lifecycle Management (ALM) has a license file set that is expired we know we can hide them but there is no way to remove them from the Site Administration interface. How would we go about doing this?   Thanks, HomerJ

Hello,   Is there a way to clear the list of URLs in the address bar in ALM Explorer?We currently have ALM 12.6 and are in the process of upgrading to ALM 15.  When we uninstalled the 12.6 ALM Explorer version and installed the ALM 15 ALM Explorer version the URL list is already populated with the p...