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1
vote
1
answer
2
views
asked 5 years ago by
updated 5 years ago by
Hi, How do I find out the current license level I have installed in ALM. I have been reading about the differences in functionality granted by the difference license levels, but having recently taken over the administrative duties I have been trying to assess what we have and if something more of le...
1
vote
1
answer
7
views
asked 5 years ago by
updated 5 years ago by
Hello, We are experiencing an issue since our recent upgrade to ALM 12.55 from a previous versions. We were previously able to open a graph and change the name and save as a new graph, however since the upgrade we are no longer able to perform this functionality. Is this a known issue, are we doing ...
0
votes
1
answer
36
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asked 5 years ago by
updated 5 years ago by
Hello. We are currently experiencing truncated text within the Excel add-in login window. We have tried uninstalling and reinstalling the add-in, installing the ALM connectivity and registering the ALM Client, as well as adjusting the screen resolution and DPI on the affected machine. We are current...
0
votes
1
answer
56
views
asked 5 years ago by
updated 5 years ago by
We are getting the following error when trying to log into a project "Failed to Connect Project" We checked the QC and SA logs and see the following... Failed to connect user _system_user_ to project **projectName** in domain **domainName** com.hp.alm.platform.exception.CTdException Messages...
0
votes
1
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23
views
asked 5 years ago by
updated 5 years ago by
Hello. We just recently upgraded from ALM v11.52 to v12.60, and I am unable to reorder test instances in Test Lab like I did when we were using v11.52. In v11.52, when I performed the following steps in Test Lab, the tests would display in the correct order, but now in v12.60, those same steps do no...
0
votes
1
answer
30
views
asked 5 years ago by
updated 5 years ago by
Hello. When attempting to apply template customization to 2 projects I get the following error: System.InvalidCastException: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)) So far, I have tried the following in an attempt to resolve the issue... Added the MAX_QUERY_L...
3
votes
1
answer
13
views
asked 5 years ago by
updated 5 years ago by
We are planning to install ALM-PC 12.61. Does anyone know, if MySQL database can be used and what ports need to be open to the MySQL database?
2
votes
1
answer
4
views
asked 5 years ago by
updated 5 years ago by
Hi All, Are there any archival solutions in place which I can refer? In one of our ALM environment , we have around 200 GxP & Non GxP ALM projects, all these projects are actively in use and are audited regularly , situation arised where only 10% free space is left on the application hard drive(repo...
0
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7
answers
138
views
asked 6 years ago by
updated 6 years ago by
Hello. Is there a way for us to report the metric of how many defects per day are in failed, retest, or reopened status? We are wanting to report the trend of the number defects in these 2 statuses.
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