Hello,   We are planning to update the JAVA JRE on our ALM 15,5 version and we are wondering do we need to stop ALM services first before installing Java or can we just install JAVA and keep the services running?   Thanks, HomerJ

Hello,   Are there any step by step directions for updating the JAVA JRE necessary for ALM to run properly? Thanks, HomerJ

Hello,   I am getting the following error when trying to set up the client log files to capture logs for the ALM Client: (see attached image) Any help on what may be causing this OTA client can't create key issue?? Thanks, HomerJ  

Hello,   I am trying to obfuscate our password during the installation of ALM. https://admhelp.microfocus.com/alm/en/15.5/pdfs/Install_Windows.pdfPage 121-122. (Step 6 a-c) as shown below: >>>>>>>>>>>>>>>>>>>>>>>>>>>>...

Hello,   I have gone through the steps to forward the http URL to the https ports and secure side when the http URL is used but it is not working as I expected. Will redirecting http to the https URL even work if only 8443 is allowed as in previous steps in the ALM SSL implementation document (PAGE ...

Hello,   I am wondering how I can find both the total repository size for all my projects and for each individual project?   Thanks, HomerJ

Hello,   We are having an issue where when we are using the camera to capture screen captures the resulting capture is only yielding a 0 KB file size that we can't access after that? We are running ALM 12.60 but we had no issues until recently.  We haven't upgraded or changed anything and it just st...

Hello, I have created a new user group for Business Analyst and assigned Create/Update/Delete permissions but users are unable to modify or delete the requirements. This is a new user group, previously these actions had been handled solely by our Admin and we are now transitioning some of those resp...

We are getting this error when installing ALM octane, what could be the cause? Failed to execute string query: SELECT USERNAME FROM DBA_USERS WHERE USERNAME='TEMP'2021/01/26 05:29:36 | java.sql.SQLSyntaxErrorException: ORA-00942: table or view does not exist