We have a user who made customizations in the Management module (Releases > Cycles) with the assumption that we will be able to send emails with attachments to the ALM users. When the test coordinator attaches a file in the attachments tab of the cycle, identifies the reviewers in the Details - Revi...

Hello, We seem to recently have developed an unusual issue with our ALM 12.50 instance. We have found that some of the users from a consulting company we are using aren't able to receive emails as the ALM airmail system wont send to them. The only thing we can fund is that the domain for these parti...

Trying to limit the info sent for a defect from a project to only the defect number and Severity. No ther detail. Can it be done? Auto generated email for a defect can it be downgraded to remove most of the fields, say to remove sensitive info?

Hello. When we rerun a failed script that has defect linked to it, the automail that is received is not in the correct format. Instead of the text that should be displayed in the body of the email, it contains HTML tags. We are currently using ALM v12.55.473, and we also have the 'MAIL_FORMAT...

Hello. We're having some confusion on the automail feature in ALM. It's sending out automails from all projects with my name. I know why, but I don't know how to make it so that the system will send the email based on whoever makes the update? Can that name field be dynamic?