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382
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asked 4 years ago by homerj
updated 4 years ago by homerj
Category:
Application Lifecycle Management
Hello, We have recently received the following error: "Server on 'XXX' has entered an unstable state, please contact your site administrator. status=MUTED, label=QC server is muted due to unrecoverable error, cause=null," We are unsure what happened as it was running fine. We changed out DB ove...
1
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72
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asked 4 years ago by homerj
updated 4 years ago by homerj
Category:
Application Lifecycle Management
Hello, We had an issue with the starting the services in ALM. We are using ALM 12.55 and this issue occurred. We have a test instance of 12.60 and the same issue is occurring is this a known bug and issue in the latest versions? thanks, HomerJ
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1
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97
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asked 4 years ago by homerj
updated 4 years ago by homerj
Category:
Application Lifecycle Management
Hello, A client's laptop was recently upgraded from windows 7 to windows 10 and after that he is getting the following error upon logging into ALM and clicks on any defects: " uceerr_renderthreadfailure ( exception from hresult 0x88980406). We have attempted to uninstall the client then reinstall ...
1
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1
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224
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asked 4 years ago by homerj
updated 4 years ago by homerj
Category:
Application Lifecycle Management
Hello, I have a few users that one can't see the comment snd entities fully within the test module and another that can't see requirements entered by after entry. I made a test user account and gave the same access and permissions, but I can see the entities correctly and can't reproduce the issue...
1
vote
1
answer
72
views
asked 4 years ago by homerj
updated 4 years ago by homerj
Category:
Application Lifecycle Management
Hello, We have an issue with attachments. We are attempting to attach files to a test run through the drag and drop method. We open the test run and then select the attachments section from the left side and after the attachments page opens we then drag and drop the files desired from a windows ...
1
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1
answer
169
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Hello, We are receiving the following error on a few client's user systems: "Unable to cast COM object of type 'System_ComObject' to interface type 'Microsoft OfficeUcUCOfficeintegration. This operation failed because the QueryInterface call on the COM component for the interface with ID...." We ...
1
vote
1
answer
252
views
asked 4 years ago by homerj
updated 4 years ago by homerj
Category:
Application Lifecycle Management
Hello, I am experiencing the following error \"Unable to cast COM object of type \'System_ComObject\' to interface type \'Microsoft OfficeUcUCOfficeintegration. This operation failed because the QueryInterface call on the COM component for the interface with ID\". that is being displayed upon an ini...
2
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1
answer
600
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I've upgraded to UFT 15.0 and now Firefox is not recognized/working with UFT. Help!
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99
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Hi , Received error message after clicking on create new test script button in test plan. This issue started only after ALM 12.21 Patch 6 upgrade to Patch 7. In the common script module, below is the code associated with TS_Version field. Dim TS_Version TS_Version = userfield("Version","...