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asked 7 years ago by godawgs
updated 7 years ago by David Hall
I have a user in South Africa (Sandy) who had the Excel add-in and it disappeared. We have since had MS Office 2013 removed, reinstalled; HPQC removed and reinstalled on her PC. When she downloads the Excel add-in for 11.53; it says it installs fine. When she goes into Excel to utilize the Excel add...
3
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Hi, We are having an issue where a user has been upgraded to a newer computer using Windows 10 with IE 11 and Outlook 2013. ALM is working fine and the client installed without issue, but when we are trying to install the Excel add-in that the client needs we are receiving an "add-in is incompat...
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We exported test cases from Excel into Quality Center using the Excel Add-in. When we did, the format used for the test step number imported as just a number into QC instead of "Step 1". Now when users manually add a step they are not able to renumber the steps. Is there an easy way to chang...
2
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1
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asked 3 years ago by homerj
updated 3 years ago by homerj
Category:
Application Lifecycle Management
Hello, I have recently gotten a new laptop and the system is unable to connect to ALM with Excel. I was able to connect easily in the past with the old system but the new system is not connecting. There is nothing that has changed in the system environment according to the IT group but I am no l...
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asked 5 years ago by coleslaw
updated 5 years ago by jameslcoleman
Category:
Application Lifecycle Management
Hello. We are currently experiencing truncated text within the Excel add-in login window. We have tried uninstalling and reinstalling the add-in, installing the ALM connectivity and registering the ALM Client, as well as adjusting the screen resolution and DPI on the affected machine. We are current...
1
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1
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31
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asked 3 years ago by homerj
updated 3 years ago by homerj
Category:
Application Lifecycle Management
Hello, We recently upgraded our version of ALM and now since then the Excel add-in is not working anymore. We use Excel quite extensively and it was working fine before, but now it is not working. We have installed and registered the latest version of the client for our ALM version and installed...
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I am getting an error message " There is an error in XML document (3, 5940 )while try to map and validate column in excel add in ALM.
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Hello, We have an issue where the SSL only access has been installed on our system and the results is that now everyone can access with the browser and explorer without issue but those needing to utilize the Excel add-in are not able to authenticate. We are receiving an error that states that the &#...
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asked 8 years ago by godawgs
updated 8 years ago by David Hall
Newly Imaged Laptop with Excel 2010 excel add in issues - I see quite a few people on hp forums have had issues with the HP excel add in from June or July. We installed the excel add in and are receiving an error message "Could Not load some objects because they are not available". We tried ...