Hi, We are currently running ALM 12.55 in our production environment and test ALM 12.60 in our test environment prior to upgrading. During our testing we are unable to install the ALM explorer for both versions on a single machine. The product codes for them are the same and not allowing the install...

Using ALM Explorer, when trying to connect to ALM server in a citrix environment, we get message "server not found". ALM works fine in IE but ALM Explorer gets this issue. Tried MSI shared deployment and issue persists.

Hello, Our user is unable to get the ALM client working on a Windows 2008 Server instance. We are using IE 11 as the browser. I checked the supported environments and found both of these to be supported yet we're nit able to get it working. We have run the ALMUninstaller, tried running the browser i...

Hello I am having an issue in my system only where the ALM Explorer is returning an error condition that it is unable to find the error. Verify that the address information typed into the URL location is spelled correctly. I am only having the issue on the ALM Explorer and the Internet Explorer brow...

I have installed ALM Explorer on windows 10. It installed fine, but when I open it, I get an icon in my tray but when I click on that icon it doesn't open a window. Any clue what's going on? Thanks!

When I open the ALM explorer on a workstation with a dual monitor setup it opens half on one screen and half on another. Is there anyway to fix this?

We just upgraded to ALM 12.55 patch 2 over the weekend. Users are trying to install the ALM explorer on their Windows 7 PC's (yes, we still use Windows 7). We are using ALM Explorer since we have very strict environment where users cannot install from Internet Explorer without Admin assistance. Afte...

We use ALM Explorer, and every time we open it, we get this annoying Web Server Authentication window. How can prevent this from opening every time? ![alt text][1] [1]: /storage/temp/902-alm-explorer-auth.png