Votes
Answers
Views
Question
1
vote
1
answer
4
views
Hello, We have discovered that when we are trying to create a new defect from any module the "Bug_New" action is triggered several times. We are on ALM 12.55 and have never had this issue before. Is this a known issue or is there a known bug relating to this issue? Thanks, HomerJ
0
votes
1
answer
16
views
Can you please let us know the purpose of Field search option icon in the Master tool bar in Requirement module. We are unable to get the same in user guide of ALM 12.55.
0
votes
1
answer
158
views
asked 6 years ago by godawgs
updated 6 years ago by David Hall
We have an issue with HP ALM Help Page - When we click on Help page does not display from QC. Question mark icon in upper right corner opens a browser with Page not Found.
0
votes
1
answer
16
views
asked 6 years ago by godawgs
updated 6 years ago by David Hall
We just upgraded to 12.55. We have one user that says each time he clicks a link on a defect, the defect pop-up opens behind the application and he can't get to it. The ALM application is locked and not responsive. He has to kill ALM to get access back to his other applications. He has rebooted and ...
0
votes
1
answer
61
views
I'm getting an error when attempting to Repair a project for Upgrade. I can't find any guidance on how to fix and I can't get access to the Knowledge Base Article. How do I fix this issue? Problems that require Manual Repair Duplicate component parameters names found Some business components have pa...
0
votes
1
answer
72
views
asked 6 years ago by coleslaw
updated 6 years ago by jameslcoleman
I recently upgraded from ALM 12.53 No Patch to ALM 12.55 Patch 2, and the tray icon is no longer displayed. Can you help me with this? Thanks!
2
votes
2
answers
267
views
Hello, We are having an issue when attempting to install the ALM 12.55 client application onto the client systems. During the install operation it fails with the following error: "Windows has found a problem with this file. Name: ALM-Platform-Loader.12.5x.cab Publisher: Unknown Publisher" Is...
0
votes
1
answer
122
views
asked 6 years ago by godawgs
updated 6 years ago by David Hall
We are in the process of upgrading our system from ALM 11 to ALM 12.55. We have successfully upgraded from ALM 11 to ALM 12.21. However, when upgrading to ALM12.55 Patch 2, we are seeing the following error at the end of the Installation wizard for ALM 12.55: failed stopping ALM server and deleting ...
0
votes
1
answer
330
views
New ALM Explorer crashes and fails to work with ''Windows cannot access the specified device'' error
We just upgraded to ALM 12.55 patch 2 over the weekend. Users are trying to install the ALM explorer on their Windows 7 PC's (yes, we still use Windows 7). We are using ALM Explorer since we have very strict environment where users cannot install from Internet Explorer without Admin assistance. Afte...