When customizing the Defect Module, I encountered an error performing the following steps: Added a new Product in the existing Product List and saved the new entry. Chose to modify the Workflow via the Script Generator - List Customization for Defects Module On an existing rule, clicked the Product ...

I've been adding a snapshot to manual test executions at the step level and they are not being saved by qc. QC should save at the step level during manual test execution right?

I encountered this error when testing QC10 in our development environment, and now a user has recreated it in our production environment. I think this is something HP needs to be aware of and resolve. The workaround is to log out and back in. I found an issue when trying to switch from Project Domai...

I am unable to install the Excel and Word add-ins to export items to QC. I get the error "The filename, directory name or volume label syntax is incorrect" for the Word Add-in. Similar error for the Excel Add-In. This only occurs on the PC's running Microsoft Office 2010 64-bit.

Does anyone have an example of how to use post processing to move a worksheet to the first or last position? Thanks in Advance.

Is there a way to get a list of users by project?

The Release and Cycle ID's are NULL in Requirments Table(RQ_TARGET_REL / RQ_TARGET_RCYC). Does anyone have any idea how to get the Release and Cycle for the Requirement? Thanks in advance.

Not sure what is wrong. This is occuring only in one of our projets. This happens for all users, so we know it is not a security issue. Each time a defect is added we get a "Failed to Post" error. Any ideas?