Hello, We have been getting the following "A generic error occurred in GDI+" when trying to displays entities within the defect module. It is only occurring for one particular project. Any ides what may be causing the issue. HomerJ

Hi, Our LDAP system is not authorizing and our system is unable to be accessed. After several google searches, I found the following procedure: http://eyeontesting.com/questions/14160/ldap-authentication-issues-upon-login-to-hp-alm.html I tried all of the suggestions on that link and it didn't recti...

We are having issue with UFT script when trying to update and save giving us error("An unexpected error occured."). Not able to update/change any of the script. Also tried with different VM and User but still got the same error. And even when we try to create a new script it is giving us the...

Hello, We are getting an error when trying to generate an MSI using the ALM MSI Generator obtained from the Help Support website for ALM. We are using ALM 11.52 and trying to generate the MSI but it stops in mid generation and displays an error that it can't download the leanFT.cab file as it is mis...

Hello, Our user is unable to get the ALM client working on a Windows 2008 Server instance. We are using IE 11 as the browser. I checked the supported environments and found both of these to be supported yet we're nit able to get it working. We have run the ALMUninstaller, tried running the browser i...

Hello, We are experiencing an issue in which our recently added attachments are showing as 0 KB and they are not showing within the ALM as being saved. When we try to access the attachments they are not there or visible. What could be the issue here as the older ones still work correctly and we have...

Hello, We have a new system for a user that we can't get the ALM client installed onto. We have tried everything we know by cleaning the system (it never had the client installed prior) yet we ran this anyway, used the launching of the IE browser in "rub as admin" mode, reducing UAC for the ...