When I start UFT 11.53 now I am getting the following errors: An unhandled Microsoft .NET framework exception occurred in UFT.exe [4120] Details (from debug button) An unhanded exception of type 'System.ArgumentNullException' occurred in HP. UFT.Application.dll Additional information: Value ...

We have just installed HP Synchronizer 12.50 sync pack 2 for ALM 11.0 and later. This is being used to sync up with TFS 2015. Install was fine, and did all the configure steps for on-premise install. When we attempt to create and test out a link via the sync client, we are getting the following erro...

When attempting to delete a user from site admin, we get an error. The error says "failed to deleted TDUser" and list the user name. This is qc authentication, never had an issue deleting a user before. I looked at the SA logs and found an entry on the delete. Stack trace for it lists: Faile...

Hello, We have been getting the following "A generic error occurred in GDI+" when trying to displays entities within the defect module. It is only occurring for one particular project. Any ides what may be causing the issue. HomerJ

Hi, Our LDAP system is not authorizing and our system is unable to be accessed. After several google searches, I found the following procedure: http://eyeontesting.com/questions/14160/ldap-authentication-issues-upon-login-to-hp-alm.html I tried all of the suggestions on that link and it didn't recti...

Hello, Our user is unable to get the ALM client working on a Windows 2008 Server instance. We are using IE 11 as the browser. I checked the supported environments and found both of these to be supported yet we're nit able to get it working. We have run the ALMUninstaller, tried running the browser i...

Hello, We are experiencing an issue in which our recently added attachments are showing as 0 KB and they are not showing within the ALM as being saved. When we try to access the attachments they are not there or visible. What could be the issue here as the older ones still work correctly and we have...

Hello, We have a new system for a user that we can't get the ALM client installed onto. We have tried everything we know by cleaning the system (it never had the client installed prior) yet we ran this anyway, used the launching of the IE browser in "rub as admin" mode, reducing UAC for the ...

Hi, We are having an issue where a user has been upgraded to a newer computer using Windows 10 with IE 11 and Outlook 2013. ALM is working fine and the client installed without issue, but when we are trying to install the Excel add-in that the client needs we are receiving an "add-in is incompat...