Hello. I just wanted to verify something regarding the ALM installation instructions. We plan to install ALM 12.21 on a Windows 2012 R2 server, and I wanted to find out the following. I had intended to install it with my own user id, but then read in the installation manual where it states that "...

Hello. We are having trouble trying to delete a project in Site Administration. When trying to delete the project in question, we are receiving the following error - "The project could not be deleted or removed because it is currently in use. For information about how to manually delete or remov...

Hello. One of my users has a template test case with parameters, and when they try to create another test case that calls that template test case to setup the parameter values in that other test case, the values are not sticking. We have tried setting them in a variety of ways, during setup, by edit...

Hello. We're having some confusion on the automail feature in ALM. It's sending out automails from all projects with my name. I know why, but I don't know how to make it so that the system will send the email based on whoever makes the update? Can that name field be dynamic?

Hello. We have a user who is receiving an error when accessing a certain project. The error that displays is "Retrieving the COM class factory for component with CLSID..... failed due to the following error: 80040154 Class not Registered." This is only occurring on a single machine, when the...

Hello, Is thee a document that exists that details the various deployment mode for ALM so we can better understand and determine which mode may meet our needs better? Thanks, HomerJ

HI, We are having an issue after our upgrade where we are seeing connectivity errors and getting responses from the system such as "User is not associated with any projects, Please associate the user with a project and try again." even though the user is within several projects and we have v...

Our ALM seemed to be sluggish the other day. We bounced ALM service on server and it seems corrected itself. We are trying to understand what caused slowness and our performance team was asking since ALM is Java process, an assumption is it could be related to lots of garbage collections occurring. ...